Terms of Service.

• Service: the backup247.app application and related functionality, which creates, stores and restores backups of data from your connected third-party SaaS applications (such as Airtable, Notion and others).
• Account: your registered user account for the Service.
• Backup Data: the data we copy from your connected applications on your instruction.
• Subscription: the paid plan under which you access the Service.

The Service allows you to connect third-party SaaS applications and to create automated backups of the data held in those applications. We store these backups according to the retention settings you configure, and allow you to restore data from them.

You are responsible for correctly configuring your connections, retention settings and credentials. You are responsible for maintaining the validity of any third-party authorisations required for the Service to access your applications.

You must be at least 18 years old and able to enter into a binding contract to use the Service. You are responsible for keeping your login credentials confidential and for all activity that occurs under your Account. You must notify us promptly of any unauthorised use.

We offer a free trial of 14 days. At the end of the trial period, your Subscription will commence and the applicable fees will become payable, unless you cancel before the trial ends. We reserve the right to modify or withdraw the free trial at any time.

• Billing cycles. Subscriptions are available on a monthly or annual basis, as selected at checkout. Fees are stated on our website and are exclusive of any applicable VAT or taxes unless stated otherwise.
• Payment. Payments are processed through our payment provider, Stripe. You authorise us to charge the applicable fees to your chosen payment method.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period. You may cancel renewal by giving at least 30 days' notice before the end of the then-current period. If you cancel, your Subscription will continue until the end of the paid period and will not renew thereafter.
• No refunds. All fees are non-refundable. Cancelling a Subscription stops future renewals but does not entitle you to a refund of fees already paid for the current period.
• Non-payment. If a payment fails or remains outstanding, we may suspend your access to the Service after 14 days. Continued non-payment may result in termination of your Account and deletion of your Backup Data in accordance with Section 11.
• Price changes. We may change our fees. We will give you reasonable prior notice, and changes take effect at your next renewal. Continued use after a price change constitutes acceptance.

You agree not to use the Service to back up, store or transmit data that:

• is unlawful, infringing, defamatory, or violates the rights of third parties;
• contains malware or is intended to harm or disrupt any systems;
• you are not authorised to access, copy or store;
• violates applicable export control, sanctions or data protection law.

You also agree not to attempt to gain unauthorised access to the Service, to reverse-engineer it, to resell it without authorisation, or to use it in a way that places an unreasonable load on our infrastructure. We may suspend or terminate Accounts that breach this Section.

As between you and us, you retain all rights to your Backup Data. We process Backup Data only to provide the Service and in accordance with our Privacy Policy and Data Processing Agreement (DPA). Where Backup Data contains personal data, you act as the controller and we act as the processor; the DPA governs that relationship and forms part of these Terms.

Important. The Service is intended as a backup and recovery tool and not as your sole or primary copy of any data. You remain responsible for maintaining your own independent backups and for the integrity of the source data in your original applications. We are not liable for any loss of data that cannot be recovered because you relied on the Service as your only copy.

We make commercially reasonable, best-effort attempts to keep the Service available and to perform backups reliably. However, the Service is provided "as is" and "as available", without any uptime guarantee or service-level commitment. We do not warrant that the Service will be uninterrupted, error-free, or that every backup or restore will succeed without fault.

We may perform maintenance, updates or changes to the Service, and may temporarily suspend access where reasonably necessary. We will aim to give advance notice of planned downtime where practicable.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms shall not exceed the total amount you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, nor for any loss of profits, revenue, goodwill, or data, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable mandatory law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.

You may terminate your Account at any time by cancelling your Subscription. We may suspend or terminate your Account if you materially breach these Terms, fail to pay, or use the Service unlawfully.

Upon termination, your right to use the Service ends immediately. Your Backup Data will be deleted within 30 days following termination, subject to any statutory retention obligations. You are responsible for exporting or restoring any data you wish to keep before termination takes effect.

The Service, including its software, design and content (excluding your Backup Data), is and remains the property of Quivvy Solutions BV and its licensors. These Terms do not grant you any rights in the Service other than the limited right to use it in accordance with these Terms.

Each party may receive confidential information from the other. Both parties agree to protect the other's confidential information and to use it only as necessary to perform under these Terms.

We may update these Terms from time to time. The most recent version is always available at backup247.app. For material changes, we will provide reasonable notice by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by Belgian law. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts of the judicial district of Ghent, Belgium, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.

For any questions about these Terms, contact us at hello@backup247.app.

Quivvy Solutions BV, Poortakkerstraat 57, 9051 Gent, Belgium. Company number BE 0783.340.623.